Testimonials

Testimonials


Very well done job and house sold above list price. Very successful outcome and great service by the Lucas team.

-Vince F.

Truly exceptional Service.

-Matt & Esma

Norm Lucas, Karen Lucas, and The Lucas Team are excellent! The service and help received in buying my condo exceeded anything I could have hoped for. After working with Norm and Karen, I would not consider working with anyone else, and of course would recommend them to anyone.

-Ed & Melanie G.

The Lucas Team did an excellent job getting our Torrance condo sold. My co-owner and I both live out of town, so it was really great having someone we could trust locally to sell our place and to coordinate with our tenants throughout the process. Norm and Karen did a superb job coordinating/communicating with my co-owner and I as well. Their years of experience in the industry, their connections with contractors, and the knowledge that they bring to the table was so helpful. I would definitely recommend Norm and Karen for your buying/selling needs!

-Laura K.

One of the best recommendations we’ve ever received was to work with Norm and Karen Lucas. We couldn’t be happier that we did! From the first meeting, Norm and Karen showed us that they weren’t just trying to sell us a house and collect a commission. Instead, they listened to our desires and dreams, shared wisdom from their years of experience, and ultimately helped guide us through the confusing and somewhat daunting world of real estate for a couple “property virgins”. But what makes Norm and Karen the best decision you can make in South Bay is the relationship they offer. Even after the deal closed, Norm and Karen patiently guided us through the first few weeks of moving into our new house and provided great referrals for some of the work we wanted to do. For first time buyers with a new baby, this was a great bonus. We absolutely love our new house and were lucky enough to make new friends along the way. You can’t go wrong with the Lucas team!

-Rich & Liz M.

We heard from Gina and Eric that they found a house recently! Thanks for being excellent and attentive and finding them something so quickly. They were absolutely gushing at how much they enjoyed working with you guys.

-Andy & Gretchen

The epitome of professionalism. Norm and Karen recently helped us sell our home in Redondo Beach. They made the whole process such a pleasure. On many occasions, this extremely knowledgeable team went above and beyond expectations. I hope we get the opportunity to work with them again and certainly would recommend to anyone that needs to buy or sell their home in the South Bay. Thank you Norm and Karen for a wonderful experience!

-Eric & Robyn G.

Norm and Karen Lucas go above and beyond any agent or colleague we have ever worked with. Norm has dedicated so much of his time and energy every step of the way for an exceptional full service experience. As a team, they have worked tirelessly to make things easier with every aspect of the selling process. From their vast knowledge of recommending expert and honest contractors, plumbers, electricians and pool people, our experience has been one of great satisfaction. Both Norm and Karen’s expertise in marketing our home, staging and providing endless help with every aspect of selling our home make them individuals like no other. They are truly professionals but treat you like they are your best friends; watching out for the good of our interests while providing the expert suggestions and the personal touches that made our experience one we will never forget. Our recommendation is far better than superior.

-Mitch & Beverly G.

Norm and Karen were great to work with. They guided me through every part of the process with their expert knowledge, answered every question and concern promptly. I highly recommend them.

-Marti K.

Simply put, the best agents in the South Bay!!! They helped me buy this house 10 years ago and sell it this summer (2014). Full service and beyond (before and after the sale). They setup everything and made the process as painless as possible. Repairs, pre-inspections, staging advice, general advice, etc, etc. Can’t say enough how great it was to work with them!

-Frank & Amy C.

Norm and Karen Lucas were exactly what we needed to get through the stress of staging and selling our home as we moved to another country due to work. They were great and I would use them again.

-Dan & Rosa C.

Thank you so much for everything! You guys are truly the best in the business! We really appreciate everything you’ve helped us with.

Sincerely, Audrey, Andrew, Sean, Grandma, & Grandpa

-Audrey, Andrew, & Sean

Much thanks for making our family home look so beautiful. It sold fast due to you all. We so appreciated it and will highly recommend The Lucas Team.

Thanks again, Helen & Jan

-Helen B. & Jan F.

Thank you both for all your help in getting this house sold, at an awesome price and in record time! The plan was perfect, and I couldn’t be happier!

-Janis TC

They were awesome! They staged the house beautifully and we received an offer after about a week on the market. They were always communicating with us what was happening and what needed to be done next. In fact, they were so great, I used them to buy my next house and just moved in! I’m always recommending them!

-Shelly D.

Staci & I want to Thank You for your hard work and professionalism in our first home buying experience. You indeed delivered on your promise to exceed our expectations! We will most certainly be referring you all to everyone we know.

-Bryce and Staci

Great news! Andreas and Mia & Ed and Michelle were right to refer us to you. It has been a very smooth process, and I am glad it all went so quickly. Thank you!

Thomas

That is fantastic to hear. I know there are millions of real estate agents out there but you guys are top notch. No matter who I refer you to, I know you will take care of them. Therefore, it is absolutely my pleasure to refer you to anyone.

Michelle

-Thomas H., Michelle C.

Dear Norm & Karen,

You are awesome! What a stress free & smooth escrow. You delivered on everything you said you would do.

Thanks for all your help! Let’s stay in touch.

Donna & Mike

-Mike & Donna G.

Norm, Karen & Patricia,

We can’t say thank you enough! Cortney and I are so excited to be homeowners and start this new phase in our lives. The fact that we beat out 2 other offers goes to show that The Lucas Team is THE BEST!! We’re looking forward to having you on our side for the future. Enjoy the rest of the summer and hopefully you’ll have some time to relax.

Our best, Jocelyn & Cortney

-Jocelyn D. & Cortney M.

Norm & Karen,

Thank you so much for making our first house buying experience so flawless! As you know it can be a very scary experience but you both made us feel so comfortable and at ease. We feel so lucky and fortunate to have purchased such an amazing home. And that would not have been possible without you guys.

-Amber L. & Keith S.

Norm & Karen,

Thanks so much for the great counsel, the great service and helping us be ready to move on to our next great adventure!

-Randy & Tracy F.

Dear Norm & Karen,

Thank you for helping to make our retirement dream come true WE LOVE THE LUCAS TEAM! Thank you for everything.

-Kim & Susan F.

Dear Norm & Karen,

We don’t believe it’s ever too late to thank people who have gone above and beyond in helping us achieve such a milestone in our lives. THANK YOU for helping us with the house hunt, purchase, fixes and all the million little things you did for us throughout this process. You both have been so amazingly patient and kind towards us and this process could not have gone the way it did if it weren’t for you both. You two are an amazing team! We’ve been so busy this year and half getting settled and we are enjoying the house immensely. Your professionalism and trusted/sound advice has guided us thus far (even with the skunk deal!) and we appreciate you both! Have a blessed Christmas and a wonderful New Years – we look forward to referring you to our friends!

Sincerely, The Yoshikawa Family

-Scott & Soraya Yoshikawa

To The Lucas Team,

Thanks for a great job! Your performance far exceeded all our hopes. Can’t wait for the next one!

-Betty & Floyd Fletcher

I just wanted to thank your for the fantastic job you did getting my Dad’s house sold. The house looked wonderful after it was “fixed up” a bit and obviously, we did the right stuff (based on your expert advice and assistance) to sell it and nothing was a waste of money. I think we got an excellent price too! Your efforts made a very painful, difficult transition for my Dad (and us) much easier. He is happy about how it turned out, and now, more relaxed. Thank you, Thank you, Thank you so much. I would never, ever use any other real estate agents: there is simply no comparison. From the bottom of my heart: Thank you for a job well done!

-Chris Siegel

Hello Norm and Karen:

Happy New Year!

This e-mail is long overdue I’m afraid. Tao and I wanted to express our sincere gratitude to you for your help in selling our house quickly and at a reasonable price when the house market was tough on sellers. We were very impressed with your knowledge and professionalism, and admired your drive and integrity in helping prepare for the listing and moving the process through to its conclusion. We would not hesitate to recommend you to anyone who was interested in buying or selling a house in your area.

-Don & Tao Gilbert

We want to thank all of you very much for all your hard work and diligence in getting our townhouse sold. You were all wonderful and we absolutely could not have done it without you.

With much gratitude,

Helene Bachmann

Thanks for all your hard work — above and way beyond the call of duty — in assuring we had a successful sale of our townhouse. We would be more than happy to provide an outstanding reference.

Jeff

-Jeff & Helene Bachmann

Watching a co-worker go through his purchase, I soon appreciated how much you and Karen put into your efforts on my behalf. I eagerly awaited a call from you each day. You “hand held” and showed infinite patience with me through this process. If I complained, you kept your cool and walked me through the details. Having faith in you was what kept my sanity. When you made suggestions to move a chair or take out a piece of furniture, you knew what you were doing. You know your job. Not everyone can find a Norm or a Karen to carry them through a home sale. My deep thanks and best regards to you both!”

-JoEllen

Dear Norm & Karen,

We just want to thank you for the beautiful drawing of our house! It is really perfect and such a thoughtful gift. Most importantly, we thank you for all you did to make this dream home happen for us. We know that without you it wouldn’t have happened! So thank you so much for all you do, all your hard work and lastly, your friendship!

Love always,

Mark & Diane

-Mark & Diane

Dear Norm & Karen,

Mahalo! I wanted to thank you both & your assistant for all of your time and effort in selling my Mom’s home. I could not have accomplished such a feat without your expertise and willingness to work with a seller who lives in the middle of the Pacific Ocean! I couldn’t have asked anything more from you. You met – exceeded – my expectations! I do appreciate all that you did and were able to accomplish in such a short period of time. That is a reflection on your concern and determination to provide excellent service to your clients. I’ve worked with other Realtors and have heard stories from friends and family, but I have never heard or experienced any type of real estate transaction that went as smoothly and on time in my life! Your attention to detail was incredible. And your ability to see ahead to avoid obstacles that would delay the process was amazing. We are truly thankful and know we were blessed to have been given the opportunity to work with you.

Mahalo Nui Loa for all that you did for me – for my Mom!

-Trudy

Dear Norm & Karen,

We want to thank you for your efforts in our home buying process. Your help, support & guidance was never-ending and we are so very appreciative of all that you did to help us find (& win!) our home. You absolutely go above & beyond for your clients and we feel so lucky to have you both as our agents-and as our friends. This has been a stressful time for us all and we would not have gotten through it without your encouragement & expertise. Norm, we are so fortunate to have you help us get through the next phase so we have a house we feel good about. You both have been so wonderful & we’ll continue to sing your praises to our friends and families.

Thank you so very much,

P.S. We love your assistant, too!

-Ed & Nicole